Legal notice

Sensorial 21 - Glamour Mood Privacy Policy

Sensorial21.it collects some Personal Data from its Users.

This document contains a section dedicated to Users residing in Brazil and their privacy rights.

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Data Controller

Sensorial21 di Caputo Mariateresa
Via Vincenzo Bellezza 32
IT09114450720
70132 Bari (BA), Italy

Data Controller email address: shop@sensorial21.it

Types of Data Collected

Among the Personal Data collected by sensorial21.it, either independently or through third parties, are: email address; Usage Data; Tracking Tools; first name; last name; payment information.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data is collected.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using sensorial21.it.
Unless otherwise specified, all Data requested by sensorial21.it is mandatory. Failure to provide this Data may make it impossible for sensorial21.it to provide its Services. In cases where sensorial21.it specifies some Data as optional, Users are free not to provide such Data, without any consequences on the availability or operation of the Service.
Users who are unsure about which Data is mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by sensorial21.it or the owners of third-party services used by sensorial21.it is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through sensorial21.it.

Methods and place of processing of collected Data

Methods of processing

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or electronic means, following organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of sensorial21.it (administrative, sales, marketing, legal, and system administration personnel) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the Data. These parties may also be appointed, if necessary, as Data Processors by the Data Controller. An updated list of these Data Processors may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than their own. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

Retention Period

Unless otherwise stated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the User's consent.

Purposes of Processing Collected Data

User Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Displaying content from external platforms, and Handling payments.

For detailed information on the purposes of processing and on the Personal Data processed for each purpose, the User may refer to the section "Detailed information on the processing of Personal Data."

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact form
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other request as indicated by the form header.
Personal Data processed: Usage data; email.

Payment processing

Unless otherwise specified, sensorial21.it processes all payments by credit card, bank transfer, or other means through external payment service providers. In general, and unless otherwise specified, Users are requested to provide their payment details and personal information directly to such payment service providers.
Sensorial21.it is not involved in the collection and processing of such information; instead, they will only receive a notification from the relevant payment service provider that the payment has been completed.

Stripe (Stripe Inc.)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: Usage Data; email address; first name; last name; Trackers. Place of processing: United States – Privacy Policy.
PayPal (PayPal)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: Usage Data; email address; payment information; Trackers. Place of processing: See the PayPal privacy policy – Privacy Policy.
Klarna (Klarna AB)
Klarna is a payment service provided by Klarna AB.
Personal Data processed: Usage Data; payment information; Trackers. Place of processing: Sweden – Privacy Policy.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of glsmart.it and interact with them. These services are often called widgets, which are small elements inserted into a website or application. They provide specific information or perform a specific function and often allow interaction with the user.
This type of service may still collect web traffic data for the pages where the service is installed, even when users do not use it.

Google Fonts (Google LLC)
Google Fonts is a font visualization service provided by Google LLC that allows glsmart.it to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools. Place of processing: United States – Privacy Policy.

Cookie Policy

Sensorial21.it uses Tracking Tools. To learn more, Users can consult the Cookie Policy.

Further information for users

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following applies:

  • The User has given consent for one or more specific purposes.
  • Processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
  • Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
  • Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, you may always ask the Data Controller to clarify the specific legal basis for each processing operation, and in particular whether the processing is based on a statutory requirement, a contractual requirement, or a requirement necessary to enter into a contract.

Further information on retention periods

Unless otherwise stated in this document, Personal Data is processed and retained for the time required by the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the User's consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
  • Personal Data collected for purposes related to the Data Controller's legitimate interests will be retained until such interests are fulfilled. Users can obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or an order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiration of this period, the right to access, erasure, rectification, and the right to data portability can no longer be exercised.

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

  • Withdraw consent at any time. The User may withdraw previously given consent to the processing of their Personal Data.
  • Object to the processing of their Data. The User may object to the processing of their Data when it occurs pursuant to a legal basis other than consent.
  • Access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
  • Verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
  • Restrict processing. The User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
  • Restrict processing. The User may request the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Data Controller.
  • Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
  • Filing a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for Data transfers abroad, including to any international organization governed by international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to such processing for reasons related to their particular situation.

Users are informed that, if their Data is processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. If Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Data Controller is processing Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise your rights

Any requests to exercise your rights may be directed to the Data Controller using the contact details provided in this document. The request is free of charge, and the Data Controller will respond as soon as possible, and in any case within one month, providing the User with all the information required by law. Any rectification, erasure, or restriction of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. The Data Controller will inform the User of such recipients upon request.

Additional information for Users in Brazil

This section of the document integrates and complements the information contained in the rest of the privacy policy and is provided by the entity that operates sensorial21.it and, where applicable, by its parent company, subsidiaries, and affiliates (for the purposes of this section, collectively referred to as "we," "us," or "our").
This section applies to all Users in Brazil (these Users are referred to below simply as "you," "your," or "yours"), pursuant to the "Lei Geral de Proteção de Dados" (General Data Protection Act), and, for such Users, prevails over any other information contained in this privacy policy that may differ or conflict with this policy.

This section uses the term "personal information" as defined by the GDPR.

Legal bases by which we process your personal information

We process your personal information only if there is a legal basis for such processing. The legal bases are as follows:

  • Your consent to the processing activities in question;
  • Compliance with legal obligations to which we are subject;
  • Personal data protection laws or regulations or contracts, agreements, or other similar legal instruments;
  • Studies conducted by research institutions, preferably based on personal information. anonymized;
  • the performance of a contract and related pre-contractual obligations, if you are a party to such a contract;
  • the exercise of our rights in court, administrative proceedings, or arbitration;
  • the defense or physical safety of you or a third party;
  • the protection of your health - in the context of procedures carried out by entities or healthcare professionals;
  • our legitimate interest, provided that your fundamental rights and freedoms do not prevail over these interests; and
  • the protection of credit.

To learn more about the legal bases, you can contact us at any time using the contact details provided in this document.

Categories of Personal Information Processed

To learn about the categories of personal information processed, please refer to the "Details on the Processing of Personal Data" section of this document.

Why We Process Your Personal Information

To learn why we process your personal information, please refer to the "Details on the Processing of Personal Data" and "Purposes of Processing of Collected Data" sections of this document.

Your Privacy Rights in Brazil, How to Submit a Request, and How We Will Handle It

Your Privacy Rights in Brazil

You have the right to:

  • obtain confirmation of whether or not we are processing your personal information;
  • access your personal information;
  • obtain the rectification of incomplete, inaccurate, or out-of-date personal information;
  • obtain the anonymization, blocking, or erasure of unnecessary or excessive personal information, or information that is processed in violation of the provisions of the GDPR;
  • Obtain information regarding the option to grant or refuse your consent and the consequences thereof;
  • Obtain information regarding the third parties with whom we share your personal information;
  • Obtain, upon your explicit request, the portability of your personal information (except for anonymized information) to other product or service providers, provided that our commercial and industrial secrets are safeguarded;
  • Obtain the erasure of personal information processed if the processing was based on your consent, unless one or more of the exceptions set forth in Article 16 of the GDPR applies;
  • Withdraw your consent at any time;
  • File a complaint regarding your personal information with the ANPD (National Data Protection Authority) or a consumer protection body;
  • Object to processing activities where such processing is not carried out in accordance with the law;
  • Request clear and adequate information regarding the criteria and procedures used in automated decision-making processes; and
  • request a review of decisions that harm your interests, made solely on the basis of automated decision-making processes involving your personal information. This includes decisions profiling your personal, professional, consumer, or credit status, or other aspects of your personality.

You will never be discriminated against or subjected to any unfavorable treatment as a result of exercising your rights.

How to submit a request

You can submit an explicit request to exercise your rights free of charge at any time, using the contact details provided in this document or through your legal representative.

How and when we will process your request

We will do our best to respond to your request as quickly as possible.
In any case, if we are unable to do so, we will ensure that we communicate the factual or legal reasons that prevent us from immediately responding to or fulfilling your request. If we are not processing your personal information, we will, if we are able to do so, indicate the natural or legal person to whom you should address your requests.

If you decide to submit a request for access or a request to confirm whether we are processing your personal information, please be sure to specify whether you prefer to receive your personal information in electronic or paper format.
You must also let us know whether you require an immediate response, in which case you will receive a simplified response, or whether you require complete disclosure.
In the latter case, we will respond within 15 days of your request, providing you with all the information regarding the source of your personal information, confirmation of whether or not personal information concerning you exists, all the criteria used for processing, and the purposes of such processing, while safeguarding our commercial and industrial secrets.

If you decide to submit a request for rectification, erasure, anonymization, or blocking of personal information, we will ensure that we immediately inform the other parties with whom we have shared your personal information so that they can also comply with your request—except in cases where such communication is impossible or prohibitively burdensome for us.

Transfer of personal information outside of Brazil where permitted by law

We may transfer your personal information outside of Brazil in the following cases:

  • when the transfer is necessary for international legal cooperation between intelligence services, investigative bodies, and criminal proceedings, as provided for by the instruments made available by international law;
  • when the transfer is necessary to protect your life or physical safety or that of third parties;
  • when the transfer is authorized by the ANPD;
  • when the transfer arises from an obligation undertaken in the context of an international cooperation agreement;
  • when the transfer is necessary for the enforcement of public order or the performance of a public service;
  • when the transfer is necessary for the fulfillment of a legal obligation, the execution of a contract and related pre-contractual obligations, or the normal exercise of rights in judicial, administrative, or arbitration proceedings.

Further information on data processing

Legal defense

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action for defense against improper use of sensorial21.it or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data by order of public authorities. Specific information Upon request of the User, in addition to the information contained in this privacy policy, sensorial21.it may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data. System logs and maintenance For needs related to operation and maintenance, sensorial21.it and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address. Information not contained in this policy Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details. Changes to this privacy policy The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on sensorial21.it and, if technically and legally feasible, by sending a notification to Users through a of the contact details in its possession. Therefore, please check this page frequently, referring to the last modification date indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.